The product is on sale in Europe and on Amazon in the United States, and in fact, they are selling very well. As for the damage you mentioned, we have reminded you from the very beginning how to clean the product normally, and the product cannot be washed directly in water. It's a simple matter of common sense. Even in this case, we still give you 10% compensation for this order, but you still don't meet it. I'm sorry, we really can't do more.